Support & Archives

Answers regarding Auristex™ technology, shipping logistics, and product care.

Ordering & Shipping

We currently ship to North America, Europe, and select locations in Asia Pacific via DHL Express.

Orders placed before 12PM EST are processed the same day. Standard dispatch is 24-48 hours.

Product & Technology

Auristex™ is hydrophobic and water-resistant, designed for urban conditions. It is not fully submersible.